Upvote 12

Server not work

Need Answer Wallace Li 8 months ago

My server not work

Replies (9)

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Mine too~

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108

Mine does not work either. Impossible to talk to support. I have been waiting for one hour.

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I got answered a few minutes ago from an online chat. I asked when their system will be back to normal:

we are unable to provide an exact time on this case. Our engineering team is working on this issue, and will update you soon.

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Which server type are you guys using? Is that only down for ARM?

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I have two cloud servers for website hosting in Hong Kong. Both down now.

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Both of my servers running fine now.

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Dear Customer,

We encountered a technical issue earlier, but it has now been fully resolved and everything should be functioning properly. Please provide your IP address and any details regarding the issue you experienced. We will get back to you as soon as possible.

Thank you for your understanding.

Best regards,

LayerStack Team

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I suggest Layerstack should post something on their website, facebook, panel, chat header, or anywhere we can see what happen when there is similar issue. So that we don't need to keep asking and wasting time for them to answer individually.

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