Upvote 20

Unstable Firewall

Answered Vincent NG 2 years ago

The Firewall is extremely unstable. It just suddenly disallows public login. Even worst, when I tried to amend the Firewall, it went into continuous "Updating." It has happened to me twice for the last three days, and the support has been working on it over hours, still unresolved.

Replies (1)


Nice to meet you Vincent,

Sorry to hear that the user experience regarding the firewall issue, we have contact with Support Team for this.

And our support expert to will get back you via email as soon as possible.

Once again, please accept my sincere apologies for the inconvenience caused to you.

Thank you so much.

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